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Testimonials

We’ll listen carefully, provide exactly what you need, and regularly check that you’re delighted

Here are testimonials from companies we work with. To help you decide, we can also arrange for you to speak to one of our many delighted clients.

Trusted by leading hotels, restaurants and food businesses

  • Ashburn
  • Warner Hotels
  • Pentahotels
  • The Langham
  • Rosewood London
  • Chancery Rosewood
  • The Berkeley
  • Emory
  • The Stafford London
  • Newman
  • Foxhills
  • Down Hall
  • Mack OpCo
  • Haven
  • Away Resorts
  • Borough Kitchen
  • Forza
  • Hawksmoor
  • Berry Bros. & Rudd
  • Hambledon Vineyard
  • Gilbey's
  • La Môme London
  • Arbuthnot Latham
  • Oakman Inns
  • Salisbury Pubs
  • No.1
  • Swissport
  • Kelly Group
  • Meta
  • Lavazza 1895
  • Poppies
  • Essex Wildlife Trust
  • Unity Works
  • Friends House
  • Cook for Good
  • Blackbird Bakery
  • Darvell
  • Wenzel's
  • CBA
  • NCB
  • Bevans
  • Herd Market
  • Costco
  • SFH
  • Masafina
  • Canada Square
  • Third Space
  • Calo
  • Fooditude
  • Office Pantry
  • Global Infusion Group
  • Berkeley
  • Hurl
  • Union Jack Club
  • 86 St James
  • The Kennel Club
  • City of London Academy
  • Leiths
  • Essex
  • NHS
  • MD Homes
  • Gwendolen House
  • Crystal Palace FC
  • The Old Vic
  • Dominion Theatre
  • Swingers
  • Lost Estate
  • Blackgang Chine

What clients say

Client testimonials

The Stafford London

5-Star Hotel

The Stafford is one of London’s most historic and quintessentially English five-star hotels. Our teams provide unrivalled levels of service and expect our suppliers to do the same. Safer Food Scores have not disappointed. The team at Safer Food Scores visit regularly to support and coach our chefs and to keep us up-to-date with new legislation and guidance. They have developed an easy to use food safety management system that is primary authority assured. Safer Food Scores are always on hand with honest and easy to understand advice and I would be happy to recommend their services.

Chief Operating Officer

Langham Hotels & Resorts

5-Star Hotel

In a complex operation with eight outlets it’s often hard to see the forest for the trees; Safer Food Scores are my eyes and ears and I rely on them not only for their expert food safety advice and insight but also their consummate professionalism.

Executive Chef

Pentahotels

Hotel Group

We have had the pleasure of working with Safer Food Scores since our growth in the UK market and over the past four years, they have developed and assisted us with the implementation of food and health and safety management systems across all of our sites. In this time they have provided excellent guidance, support, recommendations plus a thorough food safety audit process which has seen all of our hotels achieve maximum food hygiene ratings. I would not hesitate to recommend Safer Food Scores to anyone looking for support in any aspect of food and health and safety management.

Regional Director

Hawksmoor Group

Restaurants

Safer Food Scores are great to work with and always professional and well informed. Their team have proved to be very helpful, enabling us to fulfil our due diligence commitments and providing us with a Complete Compliance Contract. With their support and dedicated staff training on our food safety management system, we are able to continue to be an authority in the food service industry.

Group Operations Manager

Craft Bakers Association

Trade Association

As a trade association, we are responsible for ensuring our members are kept informed of current and pending legislation on a wide range of food hygiene and health and safety issues. Safer Food Scores has been invaluable in assisting our membership, through information sheets and their food safety specialists answering the many varied queries they face daily. The information provided is always concise and easy to understand, with an excellent response time from the team.

Chief Executive

Salisbury Pubs

Pub / Restaurant Group

We are fortunate to have been working with some of the team members at Safer Food Scores for over 20 years, so it is easy to appreciate why they fill us with such confidence. Using straightforward language, they are patient and kind when training our staff and all the documentation we use is perfectly tailor-made for the job in hand. Backing up our comprehensive Food Management System, we use SFS for 6-monthly audits to ensure standards are maintained. Melissa and her team are a pleasure to work with.

Director

86 St James Limited

Private Members Club

We have worked with Safer Food Scores for a number of years. They are a very professional company that complete activity in a timely manner and they are always available to assist us whether it be speaking to an expert over the phone, by email or even coming on site. They have also customised documentation to match our specific need throughout our business. I would certainly recommend their services to other businesses.

General Manager of Catering

The Camden Society

Social Enterprise Cafes

Our Safer Food Scores consultant is excellent. Having completed surveys in a number of our establishments, she worked with The Camden Society to help us to think through a range of options and possible choices regarding our Food Safety Management System. I would strongly recommend Safer Food Scores when looking to establish, or review your FSMS.

Facilities Manager

Fooditude

Contract Caterers

Fooditude has been working with Safer Food Scores for close to 15 years. As our needs have changed, SFS has always shown a flexible approach, and we have worked together to find practical solutions to achieve compliance. SFS has helped us to successfully achieve and maintain SALSA Food safety accreditation at our central production kitchen since 2019. They also conduct independent audits at our client sites recorded on the SFS Hub portal. I would recommend Safer Food Scores to any food business.

Director of Food

The Hurlingham Club

Private Members Club

The Hurlingham Club has utilised the services of Safer Food Scores since our F&B offer was brought in-house in 2013. From the outset, they have assisted in ensuring that the Club has complied with all facets of Food Safety and Food Hygiene practices and conduct a number of unannounced food safety audits during the year. Their assistance, guidance, and professionalism ensure that The Hurlingham Club has a 5 food hygiene rating.

F & B Executive

Global Infusion Group

Artist, Production & Crew Catering

Safer Food Scores has developed a simple to use food safety management system to suit our catering operations throughout the UK. They are also mentoring our logistics division to achieve the BRC Global Standard. By taking on their food safety compliance contract, we get regular visits to keep us up-to-date and there is always someone at the end of the phone. I would not hesitate to recommend them.

Facilities Manager

The Table

Independent Restaurant

The Table remains one of central London’s last truly independent, chef-owned restaurants. Safer Food Scores has been instrumental in helping us maintain our compliance and due diligence commitments. The team have remained both professional and friendly throughout and have always been on hand to advise and guide. I have no hesitation in recommending them to become an essential part of your operation.

Chef / Owner

Fresh Fitness Food

Meal Delivery Service

Managers are increasingly expected to keep track of more and more paperwork and legislation changes. Safer Food Scores has helped us scale faster while mitigating risk due to their prompt advice and recommendations. They go beyond regular audits and work as a partner whenever we make a significant operational change.

Chief Operating Officer

Natural Fitness Food

Gym Caterers

We have worked with Safer Food Scores from the inception of the business in 2015. They have been fundamental to our Food Safety Management System being created and implemented across our sites as we have opened new locations. They were also incredibly helpful with the layout of the kitchen when we were in the design stage. I would and have recommended Safer Food Scores on a number of occasions.

General Manager

Suffolk Food Hall and Cookhouse

Shops and Restaurants

Safer Food Scores have provided professional, knowledgeable and reliable support through developing and helping us to implement our food safety and health and safety management systems. Not only has the high standard and depth of experience been invaluable, but our consultants have been a delight to work with — making something potentially overwhelming seem conquerable.

Compliance Officer

Ashburnham Place

Christian Retreat

We have worked with Safer Food Scores since 2013, and these services have been central to our strategy for our management of Food Safety. As part of the service we have a comprehensive Food Safety Management system, an audit once every six months, and the ability to discuss any site issues that arise. This is a valuable resource that has helped us build up and maintain our food safety standards.

Hospitality Director

Friends House Hospitality

Conference Venue

We have been using Safer Food Scores for a number of years and have always been impressed with their standard of service, information given and the speed with which they respond to issues and enquiries. When setting up our Food Safety Management System, it was reassuring to know that all areas were covered in detail and specifically tailored to our operations. I would have no hesitation in recommending Safer Food Scores.

Catering Manager

More feedback

Further comments

  • Just a quick note to let you know that we had a follow-up inspection yesterday. The inspector was over the moon with everything and suggested a re-inspection so that our food hygiene rating should hopefully be 4 or even 5! Thank you so much for your help and advice.

    Hotel Proprietor — Food hygiene audits and Scores on the Doors advice
  • All credit belongs to you for turning me from the food-safety-knowledge-deficient person you met on Monday into the food-safety-exam-passing person that walked out of your classroom this afternoon! Seriously though, excellent food safety course, well done!

    Off-shore medic — Level 3 Award in Supervising Food Safety in Catering
  • You and your company definitely deserve the good reputation you have. Thank you for the kind words of encouragement from your food safety trainer. If you are ever in the Manchester area and hungry for some fresh noodle soup there will always be a complimentary meal with your name on it here!

    Restaurateur — Food Hygiene Rating System advice
  • Just a quick e-mail to inform you that the food hygiene training delivered by Mark was very well received. My contact told me that just before the exam today the whole class stood up to applaud Mark’s efforts. Thank you.

    Facilities Manager — Level 2 Award in Health and Safety in the Workplace
  • I really enjoyed the course with your health & safety consultant and, without being cheesy, can say that it is the clearest, and best out of the three I have been on. The revision homework really helped also in preparation for today’s exam!

    Course delegate — Health & Safety

Speak to a client

Want to hear it from someone we already work with?

Tell us about your business and we’ll arrange an introduction to a relevant client — or simply book a conversation with our team.